on ‎2020 Aug 17 9:04 PM
Hello experts!
I've been able to set up personalized recommendation. This blog was very helpful for this. The email campaign is running succesfully and sending out personalized content to customers.
Question is: how can I see which products were recommended/sent to each customer individually? Is there any interaction created (I couldn't find any) or anywhere in the system we can see a recommendation history for each customer? (e.g.: I want to know exactly what products were recommended to customer 'A' last week...and what products were recommended today).
Thanks a lot!
Guilherme.
Request clarification before answering.
Hello Guilherme,
Nice to hear that you had successfully setup the personalized recommendations in emails. The recommendations provided in the emails are not logged. The clicks on the recommendations are logged in the click-through interactions. Hope this clarifies.
Regards,
Qiu Wen
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