Paypal payment socket time out exception using SOAP API.

[former_member623502]

Hi All, Let me explain the issue here. when hybris sends a capture request to paypal , sometime hybris get the socket time out exception due to delay of response from Paypal. When hybris sends a capture request in retry state then paypal gives the response as like "capture is already processed in paypal" . in other term paypal end capture state as updated success but Hybris end does not update as success.

Is there any approach to handle such kind of issues ?

[Former Member]

Hi , Please try to check the below points which might help you in this case.

• Can check at infra level is there us any layer is taking much time to reach the response to the application.

• Can try with increasing the request time out, time for payment call.

Thanks