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Payload Example for Service API_MKT_INTERACTION - InteractionAdditionalInteractionContact

cdeo
Discoverer
0 Kudos
346

Hello!!

I would like to know what InteractionAdditionalInteractionContact does to the contact and a Payload Example.

It give a contact a relationship to another contact? we need to model for example BP and Ship-to-party relationship. we woould like to connect in sales order the person that get the shipping.

I was looking in the help, but it doesnt show any payload using this entity:

https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/2011.500/en-US/9af35e81a36c4e3694f26ce0...

and I was using this too and it is not working at all for me:

https://www.sap.com/cxworks/article/523901139/best_practices_for_importing_interaction_contact_data_...

Thanks,

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former_member226
Employee
Employee

Hello,

Entity InteractionAdditionalInteractionContact can be used to associate multiple contact to one interaction where main contact would be addressed with InteractionContactOrigin and InteractionContactId whereas additional contact(s) will be referenced in node InteractionAdditionalInteractionContacts. Note that as of today you cannot see this information in UI i.e. interaction will only be visible in the main contact and not in additional contacts. There already exists a influence request to change this behaviour: https://influence.sap.com/sap/ino/#/idea/240488

For a payload example pls check following links:

https://help.sap.com/viewer/45b22e12a43f4cad9b2eb05dc8e278c4/LATEST/en-US/bcc6f0cac3c746fda9c77bf26d...

https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/LATEST/en-US/b16a5be0aa124056af391fb8ea...

BR

cdeo
Discoverer
0 Kudos

Hello Saurabh,

Thank you for your answer, the payload is what i was looking for!

Do you know in which datasource is InteractionAdditionalInteractionContacts ?

I can not find it in Interaction.

Kind Regards,

former_member226
Employee
Employee
0 Kudos

Pls check Standard CDS View/Data Source I_MKT_INTACTNADDLINTACTNCNTCT for InteractionAdditionalInteractionContacts information