partial refund through credit card

[former_member536929]

Hi,

scenario is i am analyzing to provide the partial refund of sales order amount to customer which the customer has paid through credit card.

when customer intended to change the quantity of sales order items after sales order is submitted, form the front end application, as he will be given choice to change in front App.

In sap R/3 Appl where the back end business flow is there the partial refund logic need to be implemented.

Requesting to provide some information on how to proceed on this scenario, as what are the process in sap will get involved to incorporate the logic, my focus is mainly on FB02 AND FB03 transactions, need use any FI Related BAPI'S to proceed on this scenario's.

Thank you

[Jelena_Perfiljeva]

Sorry, I do not understand why this is an ABAP question and what does it have to do with FI transactions.

Credit card payment processing for the sales orders is standard SAP functionality that is very well explained in multiple FAQ SAP notes. The SD consultant should already be aware of that but if not, they can easily search in SAP Support portal and find the notes.

Credit card is not charged when the order is placed. The authorization is placed for the full amount but the actual charge only happens when goods are shipped. So there is no "refund" if the order was changed before shipping. You can simply update the order and then the card will be charged for what was shipped and billed.

Refund would be applicable only to the returns and that's a different process. Again, no FI transactions, you'd have a return order, all standard stuff.

Search for the SAP notes on credit card processing and go from there. Do not reinvent a bicycle.