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Outlook Integration Question Not Reviewed

shehab
Discoverer
0 Likes
370

Office and Desktop integration question (Microsoft Office® Integration) Is not Reviewed in Scoping question ..How can I review it since i have this error in logOn

capture.pngooo.png

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Answers (1)

former_member226
Employee
Employee
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Hi,

In order to activate outlook integration, you need to review the following scoping question:

outlook-integration.png

However, looking into your snapshot it looks like Outlook Integration is not enabled for your tenant. Please check with you customer if they have purchased the right C4C edition in order to support outlook integration.

If you are using Server Side integration then you need to have "Enterprise Edition"

More details: https://help.sap.com/viewer/24765b551a014b779b95c7b07d8e9079/1905/en-US/76d8e627715445d1afff874dc952...

https://help.sap.com/viewer/cea15f900ca04c4faa35d3044577fe27/1905/en-US/4b53802394f24b71b40521c2b548...