on ‎2019 Sep 10 8:55 AM
Hi
We are wondering whether setting PHONE or MOBILE origin as an Additional ID will effect all already existing contacts (backwards so to say).
In other words:
Will all contacts retroactively be assessed for possible new Matches & Merges after we change the setting on how to handle phone numbers or mobile numbers?
Request clarification before answering.
Thank you Franz. That answers my question.
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Hi Emanuel,
changing the customizing does not affect any existing contacts.
The golden record will be recalculated with a new payload which affects the contact.
best regards
Andreas Franz
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