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Origins of Contact ID: Change MOBILE to Additional ID - effect on existing contacts?

emanuelrotter
Explorer
0 Likes
517

Hi

We are wondering whether setting PHONE or MOBILE origin as an Additional ID will effect all already existing contacts (backwards so to say).

In other words:
Will all contacts retroactively be assessed for possible new Matches & Merges after we change the setting on how to handle phone numbers or mobile numbers?

Accepted Solutions (0)

Answers (2)

Answers (2)

emanuelrotter
Explorer
0 Likes

Thank you Franz. That answers my question.

andreasfranz
Product and Topic Expert
Product and Topic Expert
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Hi Emanuel,

changing the customizing does not affect any existing contacts.

The golden record will be recalculated with a new payload which affects the contact.

best regards

Andreas Franz