Odata to obtain ticket interactions

[Former Member]

Hi,

We have C4C for CRM tickets management. We would like to automatically download some ticket information, but we were not able to do it with odata webservices. The data required is:

- TicketID

- Interaction Date

- Number of interactions

- Number of Emails

- Number of Internal Notes.

- Number of Phone Calls.

- Number of Chat Conversations

Is there any webservice that given the actual Date can give me this information?

Thanks in advance.

Regards

[arun02_12]

You can refer the below KBA

https://launchpad.support.sap.com/#/notes/2765229