Not able to create sales order from survey in Visit

[Sakil_Ahmed]

Hi All,

We are trying to create a Sales order from the survey in Visit but while adding the product survey option is not visible.

Can you please help me on this.

Regards,

Sakil Ahmed

[cc4f00ba-6b54-403d-bf1c-3]

Hello sakilahmed,

I wasn't able to reproduce the issue you are having but let me ask you this:
Is the Product you added to Sales Order added in any Survey?

For example, this Survey, which is of Category = Products, has 1 Product associated to it, as you can see:

Also, kindly check this blog which I believe it might help you:

Follow up Sales order from a survey in a visit | SAP Blogs

Let me know how it goes.

Thank you,

Gabriel