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New email editor - mobile view of columns

jose_rangel
Participant
0 Likes
558

Dear SAP Community,

I know the new email editor is a new functionality in the Marketing Cloud, but maybe someone has an idea how to approach the following situation:

In the new email editor I'm using a row with 4 columns that contain an image. This works exactly the way I need it.

When I go to mobile view, I would like to have the images also next to each other and not on top of each other. This block would be used for social media icons.

Do you have any suggestions on how to achieve this with the new email editor?

Best regards

Jose

Accepted Solutions (0)

Answers (3)

Answers (3)

KunalBansal
SAP Champion
SAP Champion

Dear jose_rangel,

It's due to that the images will not be able to reduce size itself and to adjust it, it will come in vertical format. You can find why UI is working that you yourself, if you debug that in console as Mobile device.

best regards,

Kunal

jose_rangel
Participant
0 Likes

Dear kunalkumar.bansal

Thank you for your answer but unfortunately I wasn't able to understand what you meant. Could you please explain it again?

Thank you

Best regards,

Jose

KunalBansal
SAP Champion
SAP Champion

I meant that the Fiori UI is designed in that way that when the same page is viewed in Mobile, the page will adjust and render to best fit in your Mobile device.

Check this link to understand what I said earlier!

best regards,

Kunal

jose_rangel
Participant
0 Likes

Dear kunalkumar.bansal

Thanks for the clarification. But I think I didn't describe the problem correctly.

In the new email editor I created a row with 4 columns. When I send a test email and see it on my desktop I can see that the four images are next to each other. When I open the email with Mobile View or in my phone, the images are on top of each other and not next to each other. I guess this is the standard behavior of the columns when it rendered with a mobile view. My question would be if I can make these 4 images to next to each other in the mobile view? There are email editor tools like stripo.email when I have to option to say that the blocks should remain next to each other in the mobile view.

This is everything outside of the Fiori UI.

Best regards

Jose

KunalBansal
SAP Champion
SAP Champion

Oh, I understand it now! Let me get back later.

silviabackes
Product and Topic Expert
Product and Topic Expert
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Dear all, Please find an answer here. Kind regards, Silvia

SCHNEIDERT
Active Contributor
0 Likes

Hi Jose and Kunal,

does anyone of you have updates on this topic? 🙂

Kind Regards

Tobias