on 2019 Jun 11 1:01 PM
Dear all,
We use multi-territory - one account, several territories.
Each sales person should see ALL visits/appointments/quotes/tasks of their accounts, not only their own.
I can't find a restriction rule to allow this. Does anybody have a clue?
Best regards,
Martin
Request clarification before answering.
Hello Martin,
You can evaluate the use of restriction rule 11 [Employee, Accounts (Account Team)] and assign the user to the account team of the accounts. If the user is not assigned to more than 1000 accounts, this should work, as seen here.
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