Mobile Order

[danivalle]

Hi,

There is no info in how to configure and launch the mobile order option in CCO

Could you please explain it?

Thank you.

[anderson_schmitt]

Hi Daniel,

Refer to the documentation below for further information:

https://help.sap.com/viewer/91f74f5d95324aec9bfa5e7c277f5cc2/LATEST/en-US/7a064a16542b4e24b3f2dbf049...

https://d.dam.sap.com/e/2BKuiyi/EKT_0_CCO_Whats_New_in_SAP_Customer_Checkout_2.0_Feature_Pack12.pdf

Regards,
Anderson

[danivalle]

attached the file

[danivalle]

Also, after the configuration of the SMTP, when I register an user, the emails are not being sent

I am checking the log, but I cannot find the reason.

Could you please help me with this?

Thank you.

[anderson_schmitt]

Hi Daniel,

Did you activate the email template for the user registration?
In the CCO manager, go to Email templates and check if the templates are active.

Regards,
Anderson

[danivalle]

Hi,

All the templates has been activated. I have reseted the passoword of one of the users, and the system says "delivered" but I have received nothing. In case of new users, the email does not go to the "sent box".

Can we schedule a session and review it?

[anderson_schmitt]

Hi Daniel,

Is there any information in the CCO manager log file? See KBA #2543967 for further information.

If the issue is still happening, I suggest you to open an incident for a deeper analyze.

Regards,
Anderson

[danivalle]

Please, find it attached

[anderson_schmitt]

Hi Daniel,

First, it is necessary to create a communication system.

1. Go to Communication systems and click on Add
2. Communication scenario = Generic
   Status = Active
3. Save
4. Go to “Destinations tab”
5. Click “Add” button
6. Select “Type”: HTTP
7. Fill in “Name”
8. Fill in “Host” (e.g. http://localhost)
9. Fill in “Port” (e.g. 8080)
10. Click “Save” button
11. Go to the Mobile Order > Payment Service Providers
12. Create your Demo Payment Provider

Regards,
Anderson

[danivalle]

Thank you.

Following this instructions, it is working now.

[danivalle]

Hello,

During the "payment provider" configuration, and using the demo mode, I have some missing data, that I cannot find.

Could you please help on this?

Thank you.