Missing Score Attributes for Products

[Filip_Zarnovicky]

Hello guys,

do you know if / when these missing score attributes for products will be brought back?

• InterestItem of the Interaction
• TotalNumber of the Interaction
• Product of the InteractionWithProduct
• TotalSalesAmount of the InteractionWithProduct
• InteractionKey of the InteractionWithProduct
• InteractionKey of the InteractionWithProductCategory
• ProductCategory of the InteractionWithProductCategory
• Name of the Interest
• InteractionKey of the Interest

I found some answers in questions on this site talking about release 1911, but unfortunately, that's not true.

Thank you.

[guipaulino]

Hello kunalkumar.bansal.

What zarnovickyf needs are specific attributes for score builder. I need them too! 😄

This forum says the attributes did exist but were eliminated as of 1802 release.
This forum mentions that the attributes MIGHT be back as of release 1908, which didn't happen. It is also mentioned that we should not spent too much effort on developing new scores because the current technology will soon deprecated (HRF-based).

These are pretty basic attributes such as product and interaction related. They would come very handy once they are delivered again as standard attributes!

Does SAP have any inputs on when this will happen? (new technology + attributes back in the standard solution).

Thanks a lot,

Guilherme.

[carsten_heuer1 · Accepted solution]

Hello together,

yes, the above mentioned attributes needed to be deprecated already with release 1802, because we realized that they do not work properly with HANA Rule Framework (HRF) (the rule engine embedded in the Score Builder). This was announced in the "Notes After Shipment" for 1802 and it is still valid.

The Score Builder is still under renovation. Unfortunately, this takes much longer as originally expected. However, we continue to fully focus on the renewal. I am not supposed to give any delivery or time commitments at this time in this context.

The Score Builder as it is today (i.e release 1911 and also 2002) will continue to be run on HRF. It can consume attributes on contact-level and interaction-level. So, it still does not support attributes on item-level (e.g. Product, Product Category, Interest, TotalSalesAmount).

Sorry, for all the inconvenince related to this.

Best regards,

Carsten

[Filip_Zarnovicky · Accepted solution]

Hello Carsten,

thank you for your explanation, seems like we just need to be patient.

Best regards,

Filip

[guipaulino]

Hello carsten.heuer1

Do you have any news about this?

Thanks in advance,

Guilherme.

[KunalBansal]

Can you check if the KBA helps?

https://launchpad.support.sap.com/#/notes/2863123

[Filip_Zarnovicky]

Hello Kunal,

unfortunately, this is not our case but thank you for your try to help.