Missing information in the Selec Parked Receipts CCO window in UI Mode Quick Service - FP09

[npinzon]

Dear all,

I've been using the function 1520 - Park receipt in the quick selection list to bring all the parked receipts in the UI mode Quick selection, and it displays all the receipts that have been parked as expected but in the "Select parked receipts" window generated with this function, two important pieces of information don't seem to appear, referring to the Customer and the creation date, which in a long list is quite required to easily identify receipts when needed.

Look at the attached image bellow.

I've seen this same behaviour in FP09 PL10-14 and I haven't tested in previous FP09 PL.

If those columns are there, should appear right? So, is this the regular, or is there something else that need to be done for that function?

Thanks in advance,

Nasmiye PR

[anderson_schmitt]

Hello Nasmiye,

The solution for this issue is available in the CCO 2.0 FP09 PL16 onwards.

Please, update the CCO and the CCO manager.

Refer to the SAP Notes below:

https://launchpad.support.sap.com/#/notes/2983963

https://launchpad.support.sap.com/#/notes/2983897

Regards,
Anderson

[anderson_schmitt]

Hello Nasmiye,

The solution for it will be released in the next revisions of the SAP Customer Checkout.

I will inform you once the solution is available.

Regards,

Anderson

[anderson_schmitt]

Hello Joerg, Hello Nasmiye,

I reproduced this issue in the FP09 PL14 and I will discuss it further with our development team.
However, it is working in the FP10 PL01, see image below:

I will update this post once I have any news.

Regards,
Anderson

[JoergAldinger]

Hello Nasmiye,

I believe this is a bug that you should report as an incident. This issue is still present in FP10 PL01 released as recently as yesterday.

In the console I only see a related warning message when fetching the parked receipts:

2020-10-16 13:29:09,396 [Atmosphere-Shared-75] WARN  net.sf.json.JSONObject - Tried to assign property externalId:java.lang.String to bean of class com.sap.scco.ap.pos.dto.CustomerDTO

Best regards,

Joerg.

[npinzon]

Hi Joerg,

Thanks for your response, yes in fact in the log has that register per each time I use the function.

So I guess if it is happening in FP10 then it should be a bug, so I will raise the incident.

Thanks again.

Regards,

Nasmiye PR