Missed Sales Arrangement fields from a payload for a BP web service replication from C4C to S2

[former_member738060]

Hello,

I am trying to replicate a business partner(customer) from C4C to S4, there is an error appearing for incoming web service payload in S4 log, some required fields is empty (returns an error like 'Enter a value for field BZIRK , Enter a value for field VKBUR',,,,) , then i checked the out payload in C4C, the SalesArrangement fields after mapping (as in S4) doesn't exist, like 'ReceiverSalesOrganisationID' only contains a field on C4C 'SalesOrganisationID, and the same for a sales office only returns a value on C4C and don't send a mapped value as in S4 ,

Does anyone have an idea for this issue, is there a configuration related to send a SalesArrangement mapped value in S4 also ?

[former_member189962]

Hello Lamiaa,

In the (inbound) S/4HANA system, the mentioned fields (BZIRK, VKBUR,...) are set as mandatory in the Customizing. When the business partner is replicated for the first time from C4C to S/4HANA, the system would expect these fields in the payload. Since C4C data model does not support these (along with many others), the system issues an error. You can do either of the following to avoid such situations:

1. Mark such fields as optional in the S/4HANA system. Easy and Simple if the business is okay with setting these fields as optional.

2. If these fields are required to be mandatory, then for the initial load of the BPs from C4C to S/4HANA, set these fields as optional. Once the BPs are replicated, you can again mark the fields as mandatory. When an update for such Business Partners is triggered from C4C to S/4HANA, the inbound service automatically takes care of retaining the values of these fields. Read SAP Note - 2733112 - Support of Reduced Model Scope for Business Partner Replication SOA Service to know more about such functionality

Best Regards,

Ankush