Microsoft teams to CX Sales Cloud integration guide

[joelramirez]

We want to integrate our sales cloud to Microsoft Teams and are looking for a step by step guide.

Anybody can point me where I can get it.

Thanks,

[joelramirez]

Thanks for quick response. Hopefully SAP makes one available soon.

[SCHNEIDERT · Accepted solution]

Hi joel.ramirez2 ,

not sure but since this topic/cross-solution integration was only announced a few days ago, I doubt that there's already a guide for it.

There‘s already an interesting Youtube Video showing how the integration would look like: https://youtu.be/V4-IM94TN24

And in this article from yesterday it‘s stated that this integration is planned for Q2 this year: https://news.sap.com/2021/02/microsoft-teams-sap-solutions-simplify-business-collaboration/

If I find any guide that covers that topic, I‘ll keep you updated.

BR Tobias