Microsoft as Email service provider Integration with Marketing Cloud

[former_member201769]

Hi Expert ,

Currently client is having all microsoft services including the email for there existing business process . As per the current SAP Marketing Cloud document , system can be integrated with Amazon SES , SAP Digital Interconnect ,Alibaba and Generic Interface . They are not keen on using all of the above named service providers.

I have a query regarding the usage of microsoft email(outlook) as service provider for mkt cloud ? Any idea if mkt cloud supports that ? Any complications or past experience regarding this !!

@ kunalkumar.bansal Any thoughts on this !!

Regards

Rashmi

[KunalBansal]

Hello Rashmi,

You can follow the blog SAP Marketing Cloud – Connect any email service provider to SAP Marketing Cloud by our Expert on this topic for detailed information.

1. Chapter 1: Send Email - https://lnkd.in/f-eAg5N
2. Chapter 2: Example ESP SAP Digital Interconnect - https://lnkd.in/f6n8YhF
3. Chapter 3: Get Bounces - https://lnkd.in/f7GcX-8

Hope this helps.

Best Regards,

Kunal

[KunalBansal · Accepted solution]

Hello Rashmi,

You can follow the blog SAP Marketing Cloud – Connect any email service provider to SAP Marketing Cloud by our Expert on this topic for detailed information.

1. Chapter 1: Send Email - https://lnkd.in/f-eAg5N
2. Chapter 2: Example ESP SAP Digital Interconnect - https://lnkd.in/f6n8YhF
3. Chapter 3: Get Bounces - https://lnkd.in/f7GcX-8

Hope this helps.

Best Regards,

Kunal

[former_member576423]

Hi Rashmi,

Yo have to use the generic email and text message setup. Please refer below:

https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1905.500/en-US/0401e4e67e7d4da3807cb394...

Regards,

Mayank

[former_member201769]

Mayank ,

Thanks , Is there Any standard document or any future timelines to bring it as standard OOB like Amazon SES.

Thanks

Rashmi

[former_member576423]

Hi Rashmi,

The help document which i have mentioned covers the standard documentation. But i dont think that it will come as OOB.

Regards,

Mayank

[former_member201769]

Hi Mayank ,

Thanks for your reply buddy , I referred the same document initially and posted the question to get some more info based on any implementation done by anyone .

Regards

Rashmi