Mass closing of Sales Quotes in SAP C4C

[former_member247136]

Hi experts,

I want to know if it is possible to do a mass ending of quotations in C4C through Data Workbench work center.
I tried to done that using the following steps:

1 - Dowloaded all quotations with status "OPEN" in a .CSV file in "DATA WORKBENCH --> EXPORT" workcenter.

2 - I edited the fields STATUS and PROGRESS in the .CSV

3 - Imported this edited .CSV in the path "DATA WORKBENCH --> IMPORT --> INDIVIDUAL OBJECT --> UPDATE"

... But after done that, I did get the error message as shown in the attachment image.

Can someone help me to make this maintenance in my C4C tenant?importar-sap-cloud-for-customer-google-chrome.jpg

[leonardo_felini · Accepted solution]

Hello Francisco,

The progress bar of sales quotes, as well as their status cannot be changed via Data Workbench. This is due to the fact that the operations from Data Workbench are performed via Odata, and the system does not accept this type of operation from external services.

This scenario is covered in the cause section of the following KBA:

2602958 - Unable to Update Process Status to Lost for Sales Quotes Using Data Workbench

Kind regards,

Leonardo

Support Consultant | SAP Product Support

Community:

SAP Business ByDesign: https://www.sap.com/community/topics/business-bydesign.html SAP Cloud for Customer: https://www.sap.com/community/topics/cloud-for-customer.html

[former_member700672]

Hello gents

I have a similar question , how to mass change the prgress to Won ?

thanks

[former_member247136]

Thanks Felini,

The KBA that you indicated helped me a lot to solve my problem.
I had to use the fields "Reason_for_rejection" and "Reason_for_Rejection_text" in csv file, and it worked!

Thanks again for the hot hint!