Marketing & Sales Cloud integration: Interests / non-campaign interactions

[vervinckt_joyca]

Dear,

Related to the integration of Marketing and Sales cloud.

I have seen a demo in the past (I think about 6 months ago) where in sales cloud, the contact factsheet of SAP Marketing Cloud, with the Interest word cloud and the interactions, was embedded within a Sales Cloud screen.

I can't seem to find the right documentation about this scenario.

Does anyone know where to find that or how to set this up?

Thanks,

Joyca Vervinckt

[danny_lipkovski2]

Hello Joyca,

maybe you have seen the integration of the MKT-factsheet as mashup in C4C?
A good guide for ste setup can be found here: https://blogs.sap.com/2016/05/13/embed-contact-and-corporate-account-factsheet-into-cloud-for-custom...

Regards

Danny

[vervinckt_joyca]

Hi Danny,

Thanks. I did see that blog, however it was written for version 1602 and for onpremise SAP Marketing.

There's a follow-up blog for SAP Marketing Cloud system on https://blogs.sap.com/2016/07/25/embed-factsheets-of-sap-s4hana-marketing-cloud-into-cloud-for-custo...

Which mentions:

However in this case one has to use URL-MashUp instead HTML-MashUp in order to open the Hybris Marketing Cloud Factsheet in a separate Browser Tab/Window.

Which is not what I want to achieve, I don't want SAP Marketing Cloud just opening in another tab. Then every Sales Rep needs a user; and SSO needs to be configured, ...

So I was wondering if the blog from 1602 can still be applied today with the real embedded mashup. As the blog also still mentions Silverlight etc...

I can't find any info on a mashup on the SAP Help integration guides of neither SAP Marketing Cloud nor SAP Sales Cloud, which is why I am wondering whether it has been deprecated perhaps (I hope not, it would be so useful to display an account's Interest Word Cloud within Sales application!)

Kr

Joyca