Marketing Permission of Email automatically creating facebook and Google Ads permission in Mkt Cloud

[former_member201769]

Hi Experts,

I am passing the mkt permission of the email through the Contact API but in the system its automatically creating the permission of google ads and facebook . I have not defined anything in the config for this . Any idea on , How to stop this behavior ? Is this a std behavior ?

Regards

Rashmi

[former_member201769]

kunalkumar.bansal kabras Any comments on this !!

[SCHNEIDERT · Accepted solution]

Hi rashmiranjan.behera,

you have to go to the "Configure Your Solution" - app, then "Contacts and Profiles". Here you can find the point "Add Origins of Contact-IDs to Communication Media".

Here you can deactivate E-Mail for Facebook and Google Ads.

I think that should solve your problem.

Regards

Tobias

[former_member226]

Hi rashmiranjan.behera .

As pointed out by schneidert , Kindly check the customization mentioned, ideally this should resolve the issue.

Thanks

Saurabh

[SauMaris]

There is a default mapping for email to the Facebook and Google Ads. In the on-prem version there is a view for the maintenance for "Marketing Permission Check - Mapping", but I don't know about the Cloud version.

[former_member201769]

Hi Maris,

Thanks for your response . Is this mapping in CPI?

Regards

Rashmi