Marketing Permission for Postal Opt-in

[Former Member]

We are currently working on the most updated Marketing Cloud system.

We want to display the Postal Opt-in/Opt-out on the Contact tab. I have set up the configuration as follows:

• Outbound Marketing Permission: Postal(POSTAL) to implicit
• Created an Origin of Contact for POSTAL
• Under Manage Interaction Content I added an entry in the assignments for the Direct Mail Interaction Type for Postal
• Under Assign Contact ID Origin to the Communication medium: created an entry for Postal(POSTAL)

When we create an contact the postal opt-in does not show in the Permission tab. The mobile, phone and email permission is created successfully.

Is this an error with my setup? Is this functionality not avialable in marketing?

I also tried to load the permission for postal with the use of a CSV file and data import app. This gives an error because it does not recognise the address as an ID.

ANy help will be appreciated.

[maik_bosch]

Hi Shaun,

you have to play around with this setting 🙂 Add POSTAL as Communication Medium depending on the Origin you use for Import.

Implementation Cockpit: Manage your solution --> Contacts and Profiles -->

Assign Contact ID Origins to Communication Media

BR

Maik