Marketing Cloud new marketing area - todo overview

[DennisFoerster]

Hello all,

We are implementing marketing cloud and replicating business partners from c4c (we are using standard integration / iflows). Now, we have created a new marketing area afterwards. Unfortunately, I can not find any documentation about what needs to be done after creating the area. Can anyone explain me in bullet points what needs to be done here?

In detail, I would like to now:

- how and where to make sure that all replicated business partners from c4c will be assigned to the newly created marketing area?

- what needs to be done regarding marketing interactions?

- what else needs to be done in marketing and c4c?

Thank you very much and regards,

Dennis

[isathore · Accepted solution]

Hi Dennis,

Did you check Contacts and Interactions | SAP Help Portal and the sub-documents:

Handling Existing Data | SAP Help Portal

Deriving Marketing Areas for Imported Data | SAP Help Portal

This should help to understand the concept. Might be good to check also Setup and Configuration | SAP Help Portal.

This one is also important for the integration:

SAP Marketing Cloud Business Add-Ins (BAdIs) for Business Partner Integration | SAP Help Portal

There is a BAdI where you can "map"/adjust the marketing area.

Best Regards

Isabelle