Loyalty Curency to Points raunding

[dake]

Dear All ,

We have the the lastest version of both Sap customer checkout and Customer checkout manager (V2.0 FP12 PL09)

I need to set up Loyalty point in this way:

0 to 4.99 CHF = 0 point

5 to 9.99 CHF = 1 point

10 to 14.99 CHF = 2 point

15 to 19.99 CHF = 3 point

20 to 24.99 CHF = 4 point

25 to 29.99 CHF = 5 point

We set up curency/point = 0.2

But the system arrounding the result

ex : 7.5 CH = 2 point = wrong

ex : 16.8 CH = 4 point = wrong

ex : 28.7 CH = 6 point = wrong

How can I set up my Loyalty program ?

Thanks in advance

Regards

Daniele

[dake]

Hi Anderson,

Ok , thanks for the information.

Question:

1) Is possibel to set-up different Rounding of loyalty points ?

2) If is not possibel, my solution is to do a Plug In ? right?

Thanks

Regards,

Daniele

[anderson_schmitt]

Hi Daniele,

In the standard solution, it is not possible to change the rounding. It is hard coded.

You might develop a plugin to cover your needs.

Regards,
Anderson

[anderson_schmitt]

Hi Daniele,

See SAP Note 3144975 for further details, please.

Fix: Loyalty Management change rounding modes.

Change: Rounding of loyalty points . For earning points "UP" is used as rounding mode. The scale is set to 0. For paying with points "DOWN" is used as rounding mode. The scale is as well set to 0.

Regards,
Anderson

[dake]

Hi Anderson,

Thanks for your answer.

I found this solution, but in my case the amount of a receipt can go up to 10'000 CHF.

Does this mean creating 2'000 rules?

In previous versions (Exampel: FP9) you can set a CURRENCY to Points conversion of 0.2 chf and the system does not round up. he makes the series: 0-5 =1 5-10=2 10-15 =3 ... ... ...

There is no other solution ?

Make a development?

Thank you

Regards,

Daniele

,

[anderson_schmitt]

Hi Daniele,

You can try to achieve it by creating the Loyalty rules.

https://help.sap.com/viewer/8f711df7d2aa4f1aa29f88c86cef2081/LATEST/en-US/972b8875e5ca4a9c84a17c5d85...

In your example, you may try to create 6 different rules and for each rule, add the action to add points.

Then, add these rules in your Loyalty Configuration

Regards,
Anderson