Log file for rejected till transactions when manaully reposted (CCO)

[Former Member]

I have a CCO till receipt that fails to post to the ERP system.

It has no 'end of day reference' & it goes back to May so it's an old transaction.

Is this a sign it was never included in any till reconciliation? Can I just mark it as 'transmitted' as it's old?

Till user doesn't remember anything unusual about it but I want to get it posted in SAPB1 as it's old.

Status is 'posted' & no lines are marked cancelled or returned.

Is there a log file on the till itself to check why this specific transaction might be getting rejected when posted to ERP?

It just says 'Failed to post' when manually trying to repost it.

Thanks Eoin

not-posting.jpg

[Former Member · Accepted solution]

I had another look at the SAP B1 system for this account & it has the same value transaction posted for the same date & value. So I 'marked as transmitted' since the stock it is already updated in B1.

Many Thanks, Eoin