Linking program to Strategy in Emarsys

[richarana]

I have created a program with welcome voucher and want to connect it to 'Drive first purchase' Strategy on the Strategic Dashboard, but I can't find my created program in the drop down. What can be the reason for this?

[WillYoung]

Hi Richa! Thanks for your question, I'll chase it up and get back to you asap.

[richarana]

Hi wyoung , yeah I am using the demo environment and that explains why. Thank you.

[WillYoung · Accepted solution]

Hi richarana - can you please confirm whether or not your account is in demo mode? If so, that would explain it - in demo mode you can create programs but they will not appear in any drop-downs because these are centrally populated for demonstration purposes.