License installation error

[former_member691663]

Hello,

Recently we decided to track logs from graylog so we need to send the logs to our graylog server. I did all the configurations and i could send the logs but after these configurations whenever i run the license.sh file to show or install licenses i get an error saying :

Exception in thread "main" java.lang.ExceptionInInitializerError at de.hybris.platform.licence.sap.DefaultKeySystem.loadPlatformProperties(DefaultKeySystem.java:61) at de.hybris.platform.licence.sap.DefaultKeySystem.(DefaultKeySystem.java:48) at de.hybris.platform.licence.sap.HybrisAdmin.main(HybrisAdmin.java:46) Caused by: java.lang.NullPointerException at de.hybris.platform.util.logging.log4j2.HybrisLog4j2ConfigurationFactory.loadXmlConfiguration(HybrisLog4j2ConfigurationFactory.java:105) at de.hybris.platform.util.logging.log4j2.HybrisLog4j2ConfigurationFactory.getConfiguration(HybrisLog4j2ConfigurationFactory.java:58) at org.apache.logging.log4j.core.config.ConfigurationFactory$Factory.getConfiguration(ConfigurationFactory.java:427) at org.apache.logging.log4j.core.config.ConfigurationFactory.getConfiguration(ConfigurationFactory.java:265) at org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:599) at org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:620) at org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:226) at org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:152) at org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:45) at org.apache.logging.log4j.LogManager.getContext(LogManager.java:194) at org.apache.logging.log4j.spi.AbstractLoggerAdapter.getContext(AbstractLoggerAdapter.java:103) at org.apache.logging.slf4j.Log4jLoggerFactory.getContext(Log4jLoggerFactory.java:43) at org.apache.logging.log4j.spi.AbstractLoggerAdapter.getLogger(AbstractLoggerAdapter.java:42) at org.apache.logging.slf4j.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:29) at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:358) at de.hybris.platform.util.logging.HybrisLogger.(HybrisLogger.java:104) at de.hybris.platform.util.logging.HybrisLoggerFactory.makeNewLoggerInstance(HybrisLoggerFactory.java:31) at org.apache.log4j.Hierarchy.getLogger(Hierarchy.java:275) at org.apache.log4j.PropertyConfigurator.parseCatsAndRenderers(PropertyConfigurator.java:670) at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:516) at de.hybris.platform.core.Log4JUtils.readConfig(Log4JUtils.java:103) at de.hybris.platform.core.Log4JUtils.startup(Log4JUtils.java:56) at de.hybris.platform.util.Utilities.(Utilities.java:126) ... 3 more

I tried to modify the license.sh file according to match the versions of the jars in the lib folder as i saw this was the issue for some people from here, but i still get the same error over and over again.

How can we fix this issue as tracking the logs from graylog is very important to us.

Thanks in advance.