Leads from Marketing

[Former Member]

Hello everyone!
This is my issue: how are the leads that come froms Hybris Marketing assigned to the sales people in Sales C4C?

Is there a person that gets all the leads and then passes them out to the sales people? or, they are assigned automatically following a rule?

Thanks in advance!

[ShivanandBH · Accepted solution]

Hi Juan,

Leads created via replication are no different than leads created via other methods. If you have setup routing rules for leads then they would be assigned as per the rules.

Hope this helps.

Regards,

Shivanand B H