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Lead shows emails created on customer accounts

former_member696337
Participant
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237

Hi Team,

We have one scenario where customer synchronized some emails from outlook to C4C and the emails are visible under accounts which is correct but the emails are also coming under leads.

We have checked the lead and can see that same email address is maintained in contact information of lead. Is it due to this reason or some other reason.

Can anyone please help.

Many Thanks,

pushpa

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Answers (1)

former_member696337
Participant
0 Likes

Hi All,

Can anyone please help me with above.

Warm Regards,

Pushpa