Lead Approval Process with AND condition where one Group has NULL value

[Former Member]

I want to create an approval process where i have two groups with AND condition. In one group - the field i select needs to have empty / null value.

Example : Group 1 => Field 1 => 123 AND
Group 2 => Field 2 => EMPTY VALUE / NULL

I tried keeping the value in field 2 as blank as well as by filling with value "NULL" - but approval is not getting triggered as per this logic

Can someone help me understand what i need to do if i want to send for approval if a particular field doesnt have a value?

[arun02_12]

Dear kkmtpl1,

The condition should work. Blank condition value is supported.

Can you check if the field 2 appears twice in the condition?
If the field is extended from Account to the BO, then there might be situations where the field appears twice.
If the first one is creating the issue then use the other one.

Best Regards,

Arun

[Former Member]

Hi arun02.12

In my case, i want to send the lead for approval based on the below condition

Group 1 => Status = Qualified
AND
Group 2 => Account = empty
But this is not working? Can you check once?

KK