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IT Contact as Admin?

Bharathraj_A
Active Participant
673

Hi Expert,
How to maintain IT Contact as admin?

Based on this KBA:
https://apps.support.sap.com/sap/support/knowledge/public/en/2563147. If the user has access to Business Users and Incidents work center view, then it will be marked as admin. But it not working as mentioned in the KBA.
Can anyone help on this?


Regards,
Bharathraj

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Ankit
Product and Topic Expert
Product and Topic Expert

Hello Bharath,

IT-Contact can be marked as Administrator(also called Key User) by assigning Incident view or Business User of the Application & User Management work center/Administrator work center.

Further you can refer the KBA: 2563147 - How to Set IT Contact as Administrator.

Regards,
Ankit K