on ‎2018 Jun 05 5:02 PM
Hi Gurus,
We would like to know if there is anyway we could create our own CDT like softphone. Is this possible? are there any documentation we can refer to?
Much appreciated!
SO
Request clarification before answering.
Hi Sergio,
Yes, this is possible. There are two main options you can use: 1) ClientCom interface and 2) ECF (Embedded Communication Framework).
Please refer to KBA
https://launchpad.support.sap.com/#/notes/2481879 for more details.
Hope this helps!
Lloyd
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Awesome! thanks once more Lloyd!
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I should also mention
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