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Is there a way I could create my own CDT UI?

Former Member
251

Hi Gurus,

We would like to know if there is anyway we could create our own CDT like softphone. Is this possible? are there any documentation we can refer to?

Much appreciated!

SO

Accepted Solutions (1)

Accepted Solutions (1)

lloyd_goveia
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi Sergio,

Yes, this is possible. There are two main options you can use: 1) ClientCom interface and 2) ECF (Embedded Communication Framework).

Please refer to KBA

https://launchpad.support.sap.com/#/notes/2481879 for more details.

Hope this helps!

Lloyd

Answers (2)

Answers (2)

Former Member
0 Likes

Awesome! thanks once more Lloyd!

lloyd_goveia
Product and Topic Expert
Product and Topic Expert
0 Likes

I should also mention

https://launchpad.support.sap.com/#/notes/2595786 🙂