Interaction facet in service tickets not available in C4C mobile application

[Former Member]

Hello Experts,

We observed that the interaction facet in service tickets is not available in the C4C mobile application. Our client will be working more on the mobile application and interactions is one of the major functionalities which they are interested in. Is there any possibility/workaround to have this in the C4C mobile app.

Thanks and Regards,

Aditya Shetty

[former_member87164 · Accepted solution]

Hi Aditya,

Please look into it.

https://apps.support.sap.com/sap/support/knowledge/public/en/2622961

Br,

Keshav

[Former Member · Accepted solution]

Thanks Keshav, for the SAP note.

Is there any chance that Interactions facet would be available for mobile app in coming releases?

Regards,

Aditya Shetty