Integration of C4C with Websites/blogs

[Former Member]

Hi Team,

I have a question on social media integration, Can we integrate the C4C system with company websites and blogs like Facebook, twitter, youtube channels.

Thanks

[manideepsatya · Accepted solution]

Dear Ram,

As discussed with you on chat, this is possible via webservices provided your source system has capability to trigger a webservice call using C4C WSDL.

Regards,
Manideep Satya

[former_member87164]

Hi Ram,

Yes you can do it.

https://blogs.sap.com/2016/08/04/all-about-integration-with-sap-hybris-cloud-for-customer/

https://blogs.sap.com/2016/07/20/sap-hybris-cloud-for-customer-integration-with-facebook/

Br,

Keshav

[Former Member]

Thanks Keshav. But in the attached links i could able to see only Facebook integration.

But we need a website/blogs integration other than Facebook and twitter. So that whatever customer comments in company websites or blogs, the comments will get created as ticket in C4C system and triggers a notifications.