Integration between CDC and Commerce Cloud

[aldo_segura17]

We want to integrate CDC with Commerce cloud.

In order to achieve standard commerce-cdc integration locally we downloaded commerce (CXCOM200500P_13-70004955) and integration pack (CXCOMINTPK200500P_4-80005540), then we followed CDC Getting started documentation:
https://help.sap.com/viewer/b6a1e8b75222421a8faf0269e8fbd0dc/2005/en-US/5605899a29854c5a9ae5e707aded...

We executed steps 1, 2, 3 and 8 successfully. Now we see customer data cloud node in backoffice but when we set the proper configuration in the ‘Create Customer Data Cloud Config’ wizard to point to our CDC environment (code, api key, etc) the standard login/register form disappears and we don’t see our cdc screen sets. In log we don’t see error messages, only following warning messages:

WARN [hybrisHTTP5] [DefaultBaseSiteConsumedDestinationLocatorStrategy] Failed to find consumed destination for the given id [ProfileTagConfigUrl] and the current base site [electronics-cdc]

WARN [hybrisHTTP5] [DefaultBaseSiteConsumedDestinationLocatorStrategy] Failed to find consumed destination for the given id [ProfileClient] and the current base site [electronics-cdc]

WARN [hybrisHTTP5] [DefaultBaseSiteConsumedDestinationLocatorStrategy] Failed to find consumed destination for the given id [ProfileTagUrl] and the current base site [electronics-cdc]

WARN [hybrisHTTP5] [DefaultBaseSiteConsumedDestinationLocatorStrategy] Failed to find consumed destination for the given id [MerchStrategyServiceClient] and the current base site [electronics-cdc]

WARN [hybrisHTTP21] [AcceleratorAddOnFilter] Add-on source file [C:\HYBRIS_CDC\hybris\bin\modules\sap-customerlookup\sapcustomerlookupaddon/acceleratoraddon/web/webroot/_ui/responsive/common/js/sapcustomerlookupaddon.js] should exi
sts
WARN [hybrisHTTP17] [DefaultCMSComponentRendererRegistry] Error processing component tag. currentComponent [SAPQualtricsSiteComponentModel (8796192834620@1)] exception: No result for the given query

We cannot see the screensets in Commerce and the documentation we already did all the steps in the help's documentation. Do you have some documentation or did you experience the same error?

Best regards

[spu230479]

Hi aldo.segura I'd recommend raising a support ticket with Commerce cloud to help investigate the problem you have come across.