on 2020 Jun 12 9:37 AM
Dear SAP Experts,
Do you have any idea how to enable influancer score on Infuancer map funtionality in Sap Sales Cloud?
Request clarification before answering.
Dear Nishanth,
Thank you for your anwser. So as I understand refering to the blog you mentioned, influencer score is customization not a standard?
Best Regards,
Pawel Zamaro
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Dear Pawel,
You can enable an influencer map so users can see top influential contacts and employees around a contact.
Go to Business Configuration -> Implementation Projects ->Your Project -> Edit Project Scope -> Questions ->Sales ->New Business -> Opportunities to find the corresponding scoping question about enabling the influencer map.
Once you have checked the scoping question, you can Adapt the master layout and add Top Influencers as a new field to Contacts and Sales Team, as well as the corresponding panes under the Overview tab.
If you want to customize any labels for the influencer map, you can go to Administrator Sales and Campaign Settings Influencer Map and adapt the master layout there.
Please refer to the blog https://blogs.sap.com/2015/06/15/howto-how-does-the-influencer-map-in-sap-cloud-for-customer-work/
Hope that helps.
Best Regards,
Nishanth
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