INFO Failed to process item update due to ModelSavingException. Retrying in the next turn

[neeraj_singh]

cronjoberror.txt

Hi,

I am facing issue while deploying dealer locator CSV file to Azure hot folder on Cloud.

We are using hybris v1808 and recently migrated to Cloud env. But when deploying dealer locator CSV file in hot folder then there are 5 impex files generates from CSV and then there are 5 cronjobs executes these files one by one. Each cronJobs responsible to process one impex file.

As of now, four out of five cronJobs finishes successfully but only cronJob which executes at last is getting failed, but all the records in the CSV file is updating correctly when we match CSV file's total records with PoinOfService in backoffice. But we don't know why last cronJob result is getting failed.

The same dealer locator CSV file we processed in other environments including local and there is no issue with cronJobs result. All are getting successful.

I have attached cronJob Log which is getting failed on cloud environment only. I am not able to find out that due to which record it is throwing ModelSavingException on Cloud but in other environments the same file is processed successfully without any error.

Please help as soon as possible. I would be thankful for your precious help!

Thanks

cronjoberror.txt