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In the SAP C4C 1611 release, is there now the ability to embed interations in Summary PDF

Andrew86
Participant
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324

It was proposed in the 1611 release that ticket interactions could be embedded within the Summary PDFs, is this now the case? If so how can this be enabled?

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Answers (1)

Former Member
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Hi Andrew,

Yes, now you can add email interactions to the summary PDF. To do this, you need to edit the PDF Form Template using Adobe Lifecycle Designer (from Administrator -> Form Template Maintenance). Among all available fields and sections, you will now also find this new option.

Kind regards,
Gab