Import account with contacts

[SauMaris]

I am checking interaction contact and account API's and cannot find any sample payload how to upload a business account with contacts. Can anyone share some samples?

[KunalBansal · Accepted solution]

Dear Maris,

Below you find the documentation and Payload example for

• Before You Start: Contact-to-Account Relationships
• Payload Examples - Contact-to-account relationship

I hope this is helpful. Thank you.

Best Regards,

Kunal Bansal, SAP Marketing Consultant

[SauMaris · Accepted solution]

Alright, this is what I was looking for. Thank you!

How do you navigate to that page?

[KunalBansal · Accepted solution]

You can always go to SAP Marketing Cloud - Home Page and do a search.

Bookmark this page - https://help.sap.com/mkt

[SauMaris · Accepted solution]

That's why I asked, because page Contact-to-Account you linked is not listed on a main page. I am wondering how many useful other pages are not there and thus are hidden.

[KunalBansal · Accepted solution]

Alright, thank you for your feedback, will communicate to documentation team.

joan.garloff: Please consider this feedback.

[SauMaris · Accepted solution]

Another question, maybe stupid, but how can I find that page for the OnPrem version on https://help.sap.com/mkt-op?

[KunalBansal · Accepted solution]

Yes, correct!

[SauMaris · Accepted solution]

Correct that it is a stupid question? 🙂

Is there a page for Contact-to-Account in an OnPrem documentation?

[KunalBansal · Accepted solution]

Dear Maris,

Not at all, all the questions are valid 🙂

• As of now, the feature is not given for On - Premise version. This is a new feature only available with SAP Marketing Cloud 2008 release.
• Also, read the KBA 2644214- SAP Marketing: Content comparison between On-Premise and Cloud version

I hope this is helpful. Thank you.

Best Regards,

Kunal Bansal, SAP Marketing Consultant

[SauMaris · Accepted solution]

You mean it is new feature to link contacts and accounts or linking a single contact to multiple accounts is a new feature?

[KunalBansal · Accepted solution]

Linking single contact to multiple accounts.

Example

A one-directional contact-to-account relationship, which describes the connection or association between a contact and an account, for example:

• Contact A is president of Company A
• Contact B works for Company A
• Contact B works for Company B

[SauMaris · Accepted solution]

Where can I find payload samples for linking contacts and accounts 1:1 for any on-prem version?

[SauMaris]

So is it true that on on-prem version 1909 import of accounts with contacts is not possible?

[JoanGarloff]

Hello Maris,

Do you mind my asking how or where you searched for the payload examples? They should be quite easy to find but if you had a problem, I would like to know and try to fix this.

Kind regards,

Joan

[SauMaris]

I easily found payload samples for accounts and contacts, but I cannot find a sample with account to contact relationship.

[KunalBansal]

Dear Maris,

You can find the sample payload below:

1. Payload examples for Interaction Contact API - API_MKT_INTERACTION_CONTACT.
2. Payload examples for Corporate Account API - API_MKT_CORPORATE_ACCOUNT.
   

I hope this is helpful. Thank you.

Best Regards,

Kunal Bansal, SAP Marketing Consultant

[SauMaris]

I saw these, but I might be blind and not seeing how relationship between account and contacts is imported.