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Hybris catalogue sync issue

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Q1: PK change for variant products after synchronisation

When a variant product is associated with a different base product (by business users) we realised that although the product code of variant products remain the same the PK will get changed after synchronisation from source catalogue (e.g., staged) to target catalogue (e.g., online). In fact, the original variant products will get removed from target catalogue with a new variant product re-created with a different PK.

When it happens any model (order entry, price row, discount row, carousel component, etc.) associated with variant products will have referential issues (e.g., process blocked, page display error) due to original PK of variant products will be ‘removed’ from the database.

How to resolve this issue?

Q2: HybrisEnumValue not synchronised with content synchronisation (CMS)

We define a Enum attribute "widthStyle" in PintrestComponent, and we found sync job will clean the target value of "widthStyle" (set as Null) sometime. There is no any error log during sync job running.

if it happened, we need to change the value in the source catalogue manually, then sync again, the value will be sync to target well.

It happens randomly but also quite regularly (e.g., few times a month) that during synchronisation with CMS HybrisEnumValue not synchronised. It cannot be easily reproduced although it happens quite regularly.

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