Hybris 6.5 :On cart to order conversion,the promotion results were not cloning the localized promotion description

[Former Member]

Getting the following message for promotion description on ordermodel as "Error, message not found" for 'Other potential promotions,Other fired promotions' for a localized strings.

When the carts are getting created for the localized site ,i can see the Promotion description in the promotion tab but when the orders are getting created from cart,the localized message will be vanished and in HMC & backoffice will display "Error, message not found".

Did anyone faced this issue ? Can anyone suggest a solution for this. ?

[former_member628759]

Experiencing the same Issue.

In HMC, when there is no message present in the 'Could have fired' textbox under Promotion-Messages, the Product added to Cart Page displays a message "Error, message not found" beneath the Product. The input to this page is from the PromotionResult table. Could not find a place where the setting to display this error message is done.

Any suggestions??