Hybris 6.4 unable to download files larger than 4gb

[Former Member]

I am running hybris 6.4 with tomcat 7 and i am not able to download files larger than 4gb from the portal (both when accessed internally and from externally). Anyone of you have come across this issue and if so how did you resolve it. Will appreciate your assistance as its little urgent for me

Regards Mo

[Former Member]

Hi Mohammed,

What is the information/reason of failure displayed on the download attempt. Are they any errors in platform logs?

[Former Member]

Thanks Jakub, this is resolved now, required a change in the code base