on ‎2022 Sep 12 5:33 PM
Hi
I am trying to add the SAP C4C Account Id as a personalization attribute in emails. The data is stored under the ID field. When I use the personalization attribute from ' ALL Accounts' Segmentation profile/Segmentation Object :SAP_COMPANY_ENGAGEMENT, I get all of the ID's associated with the Account.
Here is the example:of the email that is rendering with too many ID's .

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Hi Arlene,
we had a similar requirement and we also experienced that it's not that easy to include the C4C-ID as personalization attribute.
We found two solutions:
- create a custom field on the contact and fill that field in parallel to the contact IDs either via direct mapping in the iFlow or via BAdI in SMC
- create custom view for segmentation that filters the origin data by SAP_C4C_BUPA
Regards
Danny
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