cancel
Showing results for 
Search instead for 
Did you mean: 
Read only

How to use Account ID from C4C in email personalization

arlene_milano
Explorer
557

Hi

I am trying to add the SAP C4C Account Id as a personalization attribute in emails. The data is stored under the ID field. When I use the personalization attribute from ' ALL Accounts' Segmentation profile/Segmentation Object :SAP_COMPANY_ENGAGEMENT, I get all of the ID's associated with the Account.

Here is the example:of the email that is rendering with too many ID's .

Accepted Solutions (0)

Answers (1)

Answers (1)

arlene_milano
Explorer
0 Likes

The Data is available its just how can I code for just picking one ID which is this one:

danny_lipkovski2
Participant
0 Likes

Hi Arlene,

we had a similar requirement and we also experienced that it's not that easy to include the C4C-ID as personalization attribute.
We found two solutions:
- create a custom field on the contact and fill that field in parallel to the contact IDs either via direct mapping in the iFlow or via BAdI in SMC

- create custom view for segmentation that filters the origin data by SAP_C4C_BUPA

Regards

Danny