In our B2B we can have multiple B2B reps for an account, we allow all reps for that account to view and act on a cart. We are having carts "disappear" and trying to track when or which ID may have deleted a cart.
By default in 6.6 this is turned on. In project.properties of the platform you will see entries
audit.cart.enabled=true
it creates tables cart43sn and cartentries44sn (something like this).
Be careful on this as it eats up table space and db space.
We had to explicitly turn it off as we ran into table and DB space issues in out test environments and in couple of months time it has exploded to millions of records in cnd cart entries (audit tables).
Which Hybris version you are using currently?? From Hybris 6.6 version onwards there is one new feature introduced called "Generic Audit". You have to configure one property audit.typecode.enabled=true which will log all modifications performed over the mentioned typecode. Please refer below mentione URL for more details.
Bluesky
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