How to restrict corporate accounts not replicate to Marketing cloud from SAP C4C

[ramaraju_84]

Hi Experts,

We have deployed the I Flow "Business partner replication from C4C through web service" to replicate customer master data from SAP C4C to SAP Marketing cloud and now all the data replicating as expected

Corporate customers

Contacts

Individual customers

But now Marketing dont need corporate accounts and contacts in to marketing and need to restrict to not flow in to Marketing. But i couldn't see the Account type "Person/organiation/contact" field in CPI to restrict

Could you please provide inputs how can we restrict to not replicate corporate accounts and associated contacts in to Marketing cloud from C4C

'Regards

Venkata

[former_member226 · Accepted solution]

Hello,

There are 2 ways of dealing with this situation as listed and which do not need any action at the CPI iflow side.

1. Using standard "Communication Arrangement Filters" in Administrator-->General Setting. Here you can simply choose the System and Arrangement and specify the condition which you don't want to replicate to SMC/selected communication system.

filter.png

The disadvantage of using this option is, it is a little bit restrictive from a flexibility point of view because you can change the options available in the dropdown filter.

2. Using PDI BADI CheckBusinessObjectInstanceProcessIntegrationRelevance of namespace http://sap.com/xi/AP/Common/Global. Here you can write a small ABSL script to control which instance you want to replicate vs which you want to block for replication. You can find a sample implementation in repository explorer or HERE.

If you still want to go with the CPI approach then you need to change the iflow and insert a router based on CategoryCode from C4C. here if CategoryCode value is 2 then it is Organisation else if it is 1 then it refers to a person. Based on it you can manage the message to be directed to SMC or not. Drawback of this approach is, this way you need to change the filow which has its own repercussion like not able to receive future updates from SAP.

Hope this helps!

[ramaraju_84 · Accepted solution]

Hi Sourabh

Thanks for the infirmation.

We have restricted contacts through "Communication filter" and corporate accounts through CPI I Flow

Regards

Ramaraju