cancel
Showing results for 
Search instead for 
Did you mean: 
Read only

How to move Email templates with reusable blocks from Test to Production

vervinckt_joyca
Active Contributor
0 Likes
625

Dear,

We are transporting our validated mail templates from test to production.

We have used reusable blocks in our templates.

When we export our template; and import it into production; there are error messages "cannot find reusable block number 158"

I checked the documentation:

https://help.sap.com/viewer/b88f770e4b7c4ecead5477e7a6c7b8f7/1805.500/en-US/81b23f9783c3430fb8607912...

but it doesn't help me out.

You can Export a reusable block as well,

But you cannot seem to import them...

If I manually re-create my reusable block in production; it has a different ID e.g. 16.

Then when uploading the template it's still the error "cannot find reusable block number 158".

So my question is: HOW can I move my mail templates from test to prod??

Kind regards,

Joyca

Accepted Solutions (0)

Answers (2)

Answers (2)

vervinckt_joyca
Active Contributor
0 Likes

If anyone else faces this problem; please vote on https://influence.sap.com/sap/ino/#/idea/215396.

Kr,

Joyca

Former Member
0 Likes

Hi Joyca,

The link you shared states that "You cannot create a new reusable block by uploading it." which is what you are trying to do. If you are trying to create a new reusable block in Production system by uploading a template, it will not work as per the documentation. I believe you will have to manually re-create the block in productive system again and re-use it. As for the email template using the block, you can upload them but make sure you change the reference to the new re-usable block id and not the old one from your test system.

The block id can be found and modified ->"When uploading HTML files to emails or when creating emails, the system identifies reusable blocks using the downloaded block ID (Reference-Message-Id)."

I am not sure if there is any standard transport mechanism to move them from test to production system other than download & upload.

Thanks

Vineet