How to link a form trigger campaign with specific form?

[former_member654580]

Hello Experts

How to link a form trigger campaign with specific form?

The customer wants to create multiple forms, but wants each trigger campaign to capture data from a specific form.

BR

Elio C

[former_member737455 · Accepted solution]

Hi Elio

You need to pre-assign an Interaction to the form.
Use the inteaction block for doing this.
In this interaction block you need to define the specific interaction, which causes a trigger based campaign.
You also need to declare the interaction block as pre-selected and hidden.

You can use a single (custom) intraction (like z_form_transmitted) and create live target groups to filter within the campaign. The other way is to create several custom interactions and each triggers the specific campaign.

BR Christian

[former_member654580 · Accepted solution]

HI christianlangmann

Thanks for your answer "You can use a single (custom) intraction (like z_form_transmitted) and create live target groups to filter within the campaign" I found this option interesting but I don't understand how to concatenate or create live target groups.

I think this other option is the most viable: "The other way is to create several personalized interactions and each one triggers the specific campaign". You can tell me where or how I create new interactions.

BR

Elio C

[former_member737455 · Accepted solution]

Hi Elio
Create a new Interaction using the "Manage Your Solution" app.
There you need to create a new change project, if it there does not exist any.

Configure Your Solution > Marketing > Contacts and Profiles > 7. Manage Interaction Content > Configure

After you created the new custom interaction, you need to assign it as trigger interaction:

Configure Your Solution > Marketing > Campaigns > 1. Activate Campaign Trigger > Configure

[SCHNEIDERT]

Hi Elio,

did I get it right, that you have multiple forms and each one should trigger a separate campaign that has a different action (Create Lead, Send E-Mail, and so on)?

If so, I think one way is to use different Interaction Types in the form. Another way could be to use the Form ID and create a live target group as a filter.

BR Tobias

[former_member654580]

Hi schneidert

I wish it was as you say.

But the scenario is: They are all web registration forms.

Example:

1 Registration form for clients with likes A

2 Registration form for clients with likes B

3 Registration form for clients with likes C

But they are all forms added on a Landing Page, and the URL placed as a link on the web page.

So, they are different forms placed in different campaigns but all launched for the same period of time and with the same trigger.

BR

Elio C