cancel
Showing results for 
Search instead for 
Did you mean: 

How to integrate Google Analytics with SAP Commerce Cloud

djboyd4715
Participant
0 Kudos
907

Hello

We did an upgrade from v6.4 to v2205 as such brought along a lot of old code. We also did an upgrade from GA3 to GA4, but this is not working - we are not getting any eCommerce data.

After further reading, it seems that it is best to just throw what we have now and start again. So that is where I am at.

I have read the following: Integrating Google Analytics, but not clear to me.

I recall there was a cxworks that was posted on SAP, but it is not accessible now as SAP moves things over to the Learning area.

So, I am looking for some help as to the proper way/place to remove all the old GA3 code/js/tag and implement a nice clean GA4.

Accepted Solutions (0)

Answers (1)

Answers (1)

Bausnavern
Discoverer
0 Kudos

A website analytics agency can simplify the process by handling the tracking setup for SAP Commerce Cloud. I’ve found that using a data layer to push key eCommerce events—like product views, cart additions, and checkouts—works best for accurate tracking. Also, cross-domain tracking is important if you use multiple subdomains. If your GA4 data looks off, check the referral exclusions and adjust them to prevent self-referrals.