How to hide a tool tip in Ticket TI email body

[Former Member]

Dear Experts,

In Email body of the Ticket TI.when user scroll through the email text the tool tip is quite anoying.

is there any wa to hide this tool tip from ticket TI emial body ..

thanks ,

Mani

[former_member417197 · Accepted solution]

Hi Mani,

Currently there is no way to hide tooltips for any kind of fields. Tooltips are provided to make sure that all information is conveyed. In many scenarios like width of fields or screen resolution or browser zoom level, entire content is not visible and tooltips are effective in such cases to make sure that entire content is shown.

[Former Member]

thank you Baidya Nath for your reply and the feasibility information.