How to force password reset?

[SAPSupport]

Hi SAP,

How to force a user to reset their password?

Thanks

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[SAPSupport · Accepted solution]

Hi Team,

SAP Customer Data Cloud supports an operation that allows a site's administrator to manually expire a user password such that the user will be prompted to set a new password upon their next login. This can be done by calling the "accounts.setAccountInfo" REST API method and passing the "requirePasswordChange" parameter as "true".

Please note the following:

• it is necessary to call this for each user that you want to manually expire their password
• it is important to ensure that a "data-on-pending-password-change-screen" is correctly mapped on the login screen-set so that the user will be able to complete this flow (in the UI Builder the default screen used for this is the "Mandatory Pwd Change" screen)

Best Regards,

SAP Solution Support