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How to find customers through personal customer's mobile phone number in the interface?

former_member96933
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In C4C (Cloud For Customer), how to find the corresponding customer according to the mobile phone number of the individual customer through the interface? In the standard interface document, there is no case of finding customers by mobile phone number. How to achieve this? Look at the screen capture.

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Answers (2)

former_member96933
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Thanks to Grayson Gates, I entered OADATA CONSOLE. As shown in the figure, how can I judge whether my request is created, modified or queried by POST? I tested that the default is to create. How do I set it?

In addition, is the user name and password for external access to ODATA the user name and password for system business users? Or is there another configuration?

Thank you.

leonardo_felini
Product and Topic Expert
Product and Topic Expert
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Hello Li,

In the Odata Console (and also when using any Odata external client), you can define the operation that will be executed. In the built-in console of the system, the dropdown on the POST operation allows you to chose between the different methods of the REST protocol, according to the respective availability of the object in the system.

We suggest you to check the following GitHub page, as it describes the usage of each operation:

https://github.com/SAP/C4CODATAAPIDEVGUIDE

Regarding the user credentials, you can user the Odata services with the normal business user credentials.

Kind regards,

Leonardo

Support Consultant | SAP Product Support

Community:

SAP Business ByDesign: https://www.sap.com/community/topics/business-bydesign.html

SAP Cloud for Customer: https://www.sap.com/community/topics/cloud-for-customer.html

graysongates
Product and Topic Expert
Product and Topic Expert
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Hi Li,

I would recommend you use the OData service for Individual Customer's to be able to search for these items. (Administrator->OData Service Explorer->c4codatapi (view or test)

You can even use the data workbench to export the individual customer with the filter mobile phone number.

Regards,

Grayson

former_member96933
Discoverer
0 Kudos

Thanks to Grayson Gates, I entered OADATA CONSOLE. As shown in the figure, how can I judge whether my request is created, modified or queried by POST? I tested that the default is to create. How do I set it?

In addition, is the user name and password for external access to ODATA the user name and password for system business users? Or is there another configuration?

Thank you.