How to enable the Account Team tab in Contact profile?

[flogu]

Hi, we are trying to build an email with a condition that is pulling in contact details of the account team, if there is a presales specialist available.

It is working fine when we are addressing this email to an account because the account team is available for accounts - the question is now, if we can use the same functionality for contacts instead of accounts. Therefore I'd like to enable the account team tab to contacts as well. Did some of you face a similar requirement? How did you solve it? Is there a chance to enable the account team tab to contacts?

[former_member599277]

Dear Florian,

As per the documentation ,

https://help.sap.com/viewer/b88f770e4b7c4ecead5477e7a6c7b8f7/2105.500/en-US/71e76d54b287e530e1000000...

Account Team tab is available for contacts from type consumers only , so contacts which has IS_CONSUMER flag set will have this tab in their Contact Profile.

Hope this helps.

Regards,
Saravana.

[flogu]

Thanks a lot - but for our business scenario we would need the account team also available on the contacts and not just consumers. Do you know if there is a chance to add this tab to the contacts?

[former_member599277]

Dear Florian,

I don't think we can achieve this for contacts , I would recommend you to submit your idea of improvement so that your idea could be evaluated by product management; refer to note ##2812948.

https://influence.sap.com/sap/ino/#/campaign/38

Regards,
Saravana.

[flogu]

Thanks for your help - Influence is raised and votes are welcomed 🙂 #270807

https://influence.sap.com/sap/ino/#/idea/270807